FAQ

How do I FOLD UP the beach tent?

It is not difficult to fold up. There is an instruction sheet printed on the inside of the label sheet on the outside of the bag (in the plastic pocket). Take the sheet out and turn it around. Instruction pictures are on the back.

There are 2 ways to fold it up. The instruction sheet shows one way. We have a YouTube video clip to demonstrate the fold-up steps.

YouTube video clip: How to fold up a beach tent

http://www.youtube.com/watch?v=LWNC7V9qClY

 

See copy of Fold Up Instruction Sheet here

 

What is the size of the beach tent?

  • The beach tent is 195 X 110 X 93cm when open.
  • Diameter is 67cm when folded and in bag.
  • The postage box for the beach tent is 68 X 68 X 4cm.

 

What is the size of the beach trolley?

  • The beach trolley is 96 X 60 X 62cm when open.
  • The trolley is 70 X 50 X 12cm when folded.

 

Are the beach tents and the beach trolleys sun safe?

The material is UV50+ protected. We strongly advise you to still wear sunscreen and a hat.

 

How much for delivery charges?

Delivery is FREE in Australia. People wishing for delivery outside of Australia, can email for a quotation at info@snowdingo.com

 

Is there a Warrantee on the products?

Yes, all products come with one year warrantee. See the Return Policy for claims procedure.

 

Is there a Return Policy?

Yes, we aim for “Happy, Satisfied Customers”. If you are not happy with the condition of your product or it is faulty, please email Melanie at info@snowdingo.com with full description and date of purchase. We will happily exchange, replace or refund products that are faulty. Please attach a copy of your tax invoice as proof of purchase. We will not be able to pay Return Postage fees.

 

What is Bikes-for-Santa project about?

You can read all about our community project called Bikes-for-Santa on our Blog at http://www.snowdingo.com/blog .